Keep your app running smoothly.
Your application doesn't stop needing attention once it goes live. Application Maintenance gives you ongoing technical support for your existing app — covering bugs, security issues, dependency changes and other problems that can arise after launch.
$126/month
For applications hosted with Million Labs · added to your hosting package.
Your app might be finished. The technology around it isn't.
A live application exists in a constantly changing technical environment. Browsers update, libraries change, APIs evolve, vulnerabilities are discovered and third-party services shift — and sometimes bugs only surface once real people are using your app.
Without maintenance, these become problems you have to investigate and resolve yourself. With Application Maintenance, Million Labs is there to help keep your existing application operational.
What we look after.
Bug Fixes
Fix defects where existing functionality no longer works as originally intended.
Security Maintenance
Fix security vulnerabilities in the application and its dependencies — including the issues surfaced by Foundry Shield's continuous monitoring.
Dependency Issues
Resolve problems caused by updates or changes to libraries, packages and technical dependencies.
Integration Issues
Investigate problems affecting existing third-party integrations and APIs.
Compatibility Fixes
Address issues caused by changes to browsers, operating systems or supported platforms.
Production Issues
Investigate errors, failures and unexpected behaviour affecting the live application.
Maintenance keeps what you've built working.
Maintenance
Included- Login suddenly stops working
- An existing workflow produces an error
- A library update breaks functionality
- An existing API integration stops working
- A security vulnerability needs patching
- A browser update causes an existing screen to fail
- An unexpected production error needs investigating
Development
Quoted separately- Add another user type
- Change how the login process works
- Add a new payment option
- Redesign a screen
- Build a new dashboard
- Add another integration
- Improve or extend an existing feature
The simple test
If something that previously worked has stopped working, maintenance will normally cover it. If you want the application to do something new or differently, that's development.
Hosting runs your app. Maintenance looks after it.
Million Labs Hosting
The infrastructure your app runs on.
Application Maintenance
Ongoing technical support for the app itself.
Your hosting package provides the infrastructure your application needs to operate. Application Maintenance adds ongoing technical support for the application running on that infrastructure. Together they provide a managed environment for keeping your application online and operational after launch.
Simple from the first report.
Report an issue
Tell us what's happening through your support channel.
We investigate
We'll determine whether the issue is covered by Application Maintenance.
We fix it
If it's a maintenance issue, we'll investigate and implement the appropriate fix.
If it's a change
If the request is actually a new feature, improvement or change to the application, we'll explain why and provide a separate quote before any work starts.
Maintenance isn't a development subscription.
Application Maintenance doesn't provide a monthly allocation of developer hours or ongoing product development. It doesn't include:
These can still be delivered by Million Labs — they'll simply be scoped and quoted separately.
What about bigger problems?
Application Maintenance covers reasonable remedial work required to maintain the existing application.
Occasionally an issue may require substantial redevelopment — for example, a third-party provider retiring an API, a major technology migration or a significant external platform change.
Where substantial redevelopment is required, we'll explain the issue and agree any additional work and cost with you before proceeding.
Don't wait until something breaks.
Keep your application maintained, secure and supported after launch.
Application Maintenance— $126/month
Available for applications hosted by Million Labs.